In Indianapolis, you can find a mechanic on almost every corner. However, not every mechanic offers the same experience, reliability, professionalism, and customer service. So how do you know which auto repair shop is trustworthy enough to send your car?
At Joe’s Service Department, we’ve found these attributes to be consistent qualities of a good mechanic (and ones our team also lives by):
- Good reputation in the community: Ask your friends, coworkers, and family members about their experience with that repair shop.
- Professional and friendly customer service: From the first phone call to the minute you walk out the door, the repair shop should treat you with prompt service, quick answers, and courtesy. How you’re treated speaks to whether or not they put customers first.
- High-rated testimonials: Check out the customer reviews for that mechanic. How does that shop rate in comparison to others in the area? What positives and negatives do they have to say?
- Competitive pricing: Cheapest isn’t always best when it comes to quality mechanics. However, high rates don’t necessarily translate to good repairs either. Look at the mechanic’s rates, and see whether they’re competitive with other repair shops.
While these aren’t the only signs of a reliable mechanic, they can help point you in the right direction. At the end of the day, be sure to trust your instincts, and choose a repair shop with which you feel comfortable.
If you need car repair in the Indianapolis area, keep Joe’s in mind. We take pride in providing our customers with reliable service and quality repairs, including oil change, tune-ups, brake repair, tire alignment, and more. For a quote on car maintenance or to ask a question about repairs, contact Joe’s at 317-405-8456. We are located off Pendleton Pike in Indianapolis, IN.